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L'ORÉAL Biotherm Marketing
L'ORÉAL Biotherm approached Ion Global seeking online marketing support as well as ongoing maintenance services. Biotherm required an agency to help fulfill their marketing goals, to provide expertise and consultation services, and to manage their site and implement overall marketing initiatives.

Ion Global is involved in the following for Biotherm:

  • Biotherm's marketing planning and co-drafting of yearly online marketing strategies
  • E-mail marketing, online customer surveys, event planning, production and media buying
  • Hosting and ongoing maintenance services
  • Biotherm site maintenance

Project Team
  • Project manager
  • Marketing manager
  • Creative director
  • Designers
  • Developers

Timing
April 2002 - present

Results
  • Biotherm has become the second most popular brand in the L'ORÉAL luxury product division in 2003.
  • High brand awareness in the cosmetics industry and the most preferred brand among the 25 - 35 year old Korean population.

The new web site brings out Biotherm's noble brand image and product quality.
A Korean celebrity enhances Biotherm's branding through effective word of mouth.
Biotherm understands the importance of customer communication. Online promotions and a community site are essential for communication purposes.